Restarted the following multiple times:
Have also signed out, signed back in.
Started the game from MSstore.
There is nothing wrong with my internet connection to this PC. I’m writing this email on the same machine, Youtube is streaming perfectly.
SIm is set to online in the DATA options.
Zendesked it. Just got a standard cut and paste reply telling me to do all of the above yet again.
At a total loss as to what to do. It’s been almost 24 hours now.