Thank you to everyone who has helped verify our fixes and workarounds.
For any Xbox Series X|S users still experiencing crashes during loading before arriving at the main menu after installing the 1.25.12.0 update, we suggest clearing your reserved space as a next step. This has been confirmed by multiple players to resolve the crash on startup. Please note that performing these steps will delete some of your locally-installed content and settings including:
• Installs from the Marketplace
• Rolling cache
• Bush trip saves
• Graphic settings for HDR
• Local profile - data options
• Traffic settings
You will have to re-download and/or reconfigure these settings after completing the following steps to resolve the crash on launch:
To clear your reserved space:
- Exit out completely of Microsoft Flight Simulator
- Press the Xbox ‘Home’ button
- Highlight ‘Microsoft Flight Simulator’ and press ‘Menu’
- Select ‘Manage Game and Add-ons’
- Highlight ‘Saved Data’ and Press A
- Highlight ‘Reserved Data’ and press A
- Select ‘Clear Reserved Space’
If you are still experiencing crashes during launch (before arriving at the main menu) even after clearing your reserved space using the instructions above, please respond to this forum topic and let us know.
For players on Xbox Cloud Gaming, so far we have not seen any reports of anyone who is still experiencing this specific crash during startup after the deployment of today’s update. If you are a cloud player who still cannot launch Microsoft Flight Simulator because of this crash, please reply to this thread and we will follow up with you directly.
Thanks,
MSFS Team